Last Revised: 4 February 2017
1. General Information
All orders are subject to product availability. If an item is not in stock at the time that you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website (online store) are available for delivery to addresses in SOUTH AFRICA ONLY.
3. Delivery Time
An estimated delivery time will be provided to you via email once your payment has been cleared by our bank. Please note that this can take up to 3 working days. Once your payment has cleared, you will be contacted regarding delivery of your purchase. Delivery method will depend on your locale and availability of services. We will endevour to deliver your purchase within 5 business days after payment has been cleared. Business day means Monday to Friday, excluding public holidays. Please note we do not ship on weekends and public holidays.
Date of delivery may vary due to shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments which will be subject to the discretion of Pinktulip Accessories.
4. Delivery Instructions
Please provide upon check out.
5. Shipping Costs
Shipping costs are calculated during the checkout process. We may offer specials on Shipping costs on specific products from time to time. Pinktulip Accessories reserves the right to apply one of the following different types of shipping fees to each of its products:
1) Free shipping - all products with a value of R 500.00 or more will be shipped at no cost. Some products with a value below R 500.00 are marked with a zero shipping cost, but others will incur a shipping fee of a maximum of R 100.00, depending on shipping method. If a product with a shipping cost attached is purchased with another product with no shipping cost, or the combined value exceeds R 500.00, there will be no shipping cost.
2) Shipping methods may vary from courier delivery, Postnet counter-to-counter or Post Office with tracking number, subject to availability of services in your area.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org.
Please contact us regarding the various insurance options that can be used to provide you with peace of mind whilst your product is in transit. By default, delivery prices do not include insurance cover on the relevant products which will be transported to you. If insurance is requested and placed on your delivery batch then please note that this will incur an additional cost on top of the existing shipping fee.
If you have any questions about the delivery and shipment or your order, please contact us at